Templates
UX research templates, page 2
Plan a study, recruit for it, run the interviews and turn the notes into findings. Journey maps, empathy maps, personas and service blueprints keep what you learned in front of the team.
64 free templates · Editable · Works with Claude and ChatGPT · Page 2 of 2
UX research templates 61–64 of 64
Jobs to be done
Understand the progress customers are trying to make: the situation, the job, what they use today and what holds them back.
Mystery shop findings
Go through what a mystery shopper experienced moment by moment against your standard, and turn the gaps into coaching.
Buyer persona
The person who signs off on the purchase: their pressures, what triggers a search, how they decide and what makes them hesitate.
Win/loss review
Look back at recent deals, won and lost, and turn the patterns into changes to the product, pitch and process.
Bring your team and your agents to one board
Free to use, open source, and yours to host. No credit card, no seat count.