How to use the Value stream map template

Start a board from it
Use this template opens a new Freero board with the Value stream map template on it (sign up free first). On a board you already have, open Templates in the toolbar and search for “Value stream map”.
Follow the instruction on the board
“Walk a real, recent request through the process. Write work time and wait time separately; the waiting is usually where the gain is.”
Fill in each part
- Work time · wait time · who
- Request in
- Triage
- Price it
- Approve
- Quote sent
Bring your team and your agents
Invite people to the board or share a link, and work on it together live. The timer is in the top bar, private mode and voting in the board menu, and Claude or ChatGPT can join through Freero’s MCP server.

Work on it with an AI agent

Connect an assistant once and it works on the board with you, with your permissions: by default it reads and proposes, and people decide.

You ask: “Fill in the Value stream map board from these notes.”
What happens It reads the board, then proposes sticky notes for it. Nothing changes until someone on the board accepts them.
You ask: “Group what we wrote into themes and list the actions.”
What happens It proposes clusters with a title each and task cards for the actions, labelled with its name and yours.

Improvement event plan
Plan a focused few days where a team fixes one process: scope, current state, ideas, changes tried and how they’re kept.
Process map
Lay out how a piece of work really flows today, step by step, with who does it, the tools involved and where time is lost.
Five whys
Ask "why?" until you reach a cause you can actually fix, writing down the evidence for each answer on the way.
Supplier-to-customer map
One process on a page: who supplies what goes in, the few main steps, what comes out and who receives it.
Kanban with WIP limits
A flow board with limits on work in progress, so the team finishes things before starting new ones and sees where work piles up.
Workplace organisation audit
Score a work area on sort, set in order, shine, standardise and sustain, and agree the actions to lift each score.