How to use the Usability test plan template

Start a board from it
Use this template opens a new Freero board with the Usability test plan template on it (sign up free first). On a board you already have, open Templates in the toolbar and search for “Usability test plan”.
Follow the instruction on the board
“Start from the decisions this test should inform. Five people per group is usually enough to find the biggest problems.”
Fill in each part
- What we need to learn Which decisions will this test help us make?
- Participants Who, how many, and how do we find them?
- Tasks Realistic things to try, written as goals, not instructions.
- Questions to ask Before and after the tasks.
- How we judge success What counts as a pass for each task?
- Logistics Dates, roles, tools, consent and thank-you gifts.
Bring your team and your agents
Invite people to the board or share a link, and work on it together live. The timer is in the top bar, private mode and voting in the board menu, and Claude or ChatGPT can join through Freero’s MCP server.

Work on it with an AI agent

Connect an assistant once and it works on the board with you, with your permissions: by default it reads and proposes, and people decide.

You ask: “Fill in the Usability test plan board from these notes.”
What happens It reads the board, then proposes sticky notes for it. Nothing changes until someone on the board accepts them.
You ask: “Group what we wrote into themes and list the actions.”
What happens It proposes clusters with a title each and task cards for the actions, labelled with its name and yours.

Research plan
Plan a study before booking anyone: the decision it informs, the questions, method, participants, timeline and how you’ll share it.
Five-day design sprint
Go from a big question to a tested prototype in one week: understand, explore, choose, build and learn from real people.
Usability findings
Turn test sessions into a ranked list of problems with evidence, severity and the fix you recommend.
Card sort results
How people grouped your content and what they called each group, to shape menus and navigation on evidence.
User flow
The screens and steps a person goes through to finish one task, with what each step must achieve and where it can go wrong.
Design critique
Give feedback on a design against its goal: what works, open questions, concrete suggestions and what the designer decides.