How to use the Perspective shift template

Start a board from it
Use this template opens a new Freero board with the Perspective shift template on it (sign up free first). On a board you already have, open Templates in the toolbar and search for “Perspective shift”.
Follow the instruction on the board
“Assign one perspective to each pair. For five minutes they answer as that person would: what bothers them, what they would change.”
Fill in each part
- Staff on the till What does the person doing the work see?
- Someone in 10 years How would this work if we started from scratch later?
- First-time visitor What would someone here for the first time notice?
- The challenge What are we trying to improve?
- Regular customer What would someone who comes every week say?
- A competitor How would a rival exploit our weak spot?
- Delivery driver Who is affected but rarely asked?
Bring your team and your agents
Invite people to the board or share a link, and work on it together live. The timer is in the top bar, private mode and voting in the board menu, and Claude or ChatGPT can join through Freero’s MCP server.

Work on it with an AI agent

Connect an assistant once and it works on the board with you, with your permissions: by default it reads and proposes, and people decide.

You ask: “Fill in the Perspective shift board from these notes.”
What happens It reads the board, then proposes sticky notes for it. Nothing changes until someone on the board accepts them.
You ask: “Group what we wrote into themes and list the actions.”
What happens It proposes clusters with a title each and task cards for the actions, labelled with its name and yours.

How might we
Turn research insights into “How might we…?” questions, then into first ideas.
Idea burst
A central challenge with four idea clusters to fill, sort and vote on.
Eight sketches
Fold one problem into eight fast sketches, one minute each, then pick the strongest.
Reverse brainstorm
List ways to make a problem worse, then flip each one into an idea worth trying.
SCAMPER prompts
Seven ways to twist an existing product or process into new ideas: swap, combine, adapt, resize, repurpose, remove, reverse.
Brainwriting rounds
Generate ideas in writing instead of out loud: each person writes ideas, then builds on their neighbour’s, round after round.