How to use the Metric drop investigation template

Start a board from it
Use this template opens a new Freero board with the Metric drop investigation template on it (sign up free first). On a board you already have, open Templates in the toolbar and search for “Metric drop investigation”.
Follow the instruction on the board
“Rule out broken tracking before anything else. Then split the number by platform, country and channel until the change sits in one place.”
Fill in each part
- What we checked and what we found
- Conversion fell 18% on Monday
- Is the data right?
- Where is it?
- When did it start?
- What caused it?
- Fixed and watched
Bring your team and your agents
Invite people to the board or share a link, and work on it together live. The timer is in the top bar, private mode and voting in the board menu, and Claude or ChatGPT can join through Freero’s MCP server.

Work on it with an AI agent

Connect an assistant once and it works on the board with you, with your permissions: by default it reads and proposes, and people decide.

You ask: “Fill in the Metric drop investigation board from these notes.”
What happens It reads the board, then proposes sticky notes for it. Nothing changes until someone on the board accepts them.
You ask: “Group what we wrote into themes and list the actions.”
What happens It proposes clusters with a title each and task cards for the actions, labelled with its name and yours.

Incident postmortem
A blameless review: summary, what happened, five whys to the root cause and owned actions.
Performance investigation
Work through a slowdown methodically: the symptom, measurements, a hypothesis, one change at a time and proof it helped.
Spike plan
Time-box a technical investigation: the question to answer, what’s in and out, the timebox and what you’ll hand back.
Domain events workshop
Map a business process as the events that happen in it, with the commands, people and rules around each one.
Feature flag rollout
Roll out a feature behind a flag in stages, with who sees it at each stage, what you watch and when you move on or back.
Bug bash plan
Organise an hour where everyone tries to break a feature before launch: scope, roles, test ideas, how to report and prizes.