How to use the Observability plan template

Start a board from it
Use this template opens a new Freero board with the Observability plan template on it (sign up free first). On a board you already have, open Templates in the toolbar and search for “Observability plan”.
Follow the instruction on the board
“Start from questions you’ll ask at 3am, not from what the tools can collect. Alert only on things a person must act on now.”
Fill in each part
- Table Columns: Question · Signal · Where · Alert?
Bring your team and your agents
Invite people to the board or share a link, and work on it together live. The timer is in the top bar, private mode and voting in the board menu, and Claude or ChatGPT can join through Freero’s MCP server.

Work on it with an AI agent

Connect an assistant once and it works on the board with you, with your permissions: by default it reads and proposes, and people decide.

You ask: “Fill in the Observability plan board from these notes.”
What happens It reads the board, then proposes sticky notes for it. Nothing changes until someone on the board accepts them.
You ask: “Group what we wrote into themes and list the actions.”
What happens It proposes clusters with a title each and task cards for the actions, labelled with its name and yours.

Service runbook
What an on-call engineer needs at 3am for one service: how to tell it’s broken, first checks, safe fixes and who to wake.
Alert review
Go through last month’s alerts one by one and decide which to keep, tune, turn into a ticket or delete, so pages mean something.
Migration plan
Move data or traffic from an old system to a new one in safe, reversible steps, with a check before each step.
On-call handover
Hand the pager over cleanly: what happened this week, what’s still open, what to watch and what the next person needs to know.
Threat modelling session
Walk through what an attacker could do to a feature: what’s worth protecting, how it could be reached, the impact and the fix.
Service ownership map
Who owns each service, where its docs and dashboards live, how critical it is and who to call when it breaks.